Terms of Service

Effective Date: August 6, 2025

These Terms and Conditions (the "Agreement" or "Terms" or "Terms of Service") contains important information about your legal rights, remedies, and obligations, and is a legally binding agreement between you ("you" or "User") and NoMast Labs LLC ("NoMast," "we", or "us"), governing your use of NoMast's Site and Site Services (collectively, "Services"). You understand that by using the NoMast Site or Site Services (which generally means using in any way our Platform, pamprd.ai or our applications), and by clicking accept when prompted on the Site, you agree to be bound by all agreements which constitute NoMast's Terms and Conditions, and you agree that the "Terms and Conditions" means every agreement linked herein including but not limited to the Privacy Policy, and Section 11 which contains an arbitration agreement and class action waiver that applies to claims brought against NoMast in the United States. You should read all of our Terms carefully because you are promising not to break any agreements in the Terms.

If you want to use our Platform or any of our services (which we refer to altogether as Services), whether just by looking around or by registering an account, you must first read and agree to this Agreement (including the dispute resolution and arbitration provisions in Section 11). If you don't understand this Agreement or you don't agree to all of its terms and conditions, you may not use our Services. If you do not understand or agree to this Agreement, do not click to accept this Agreement, "Sign Up", "Create My Account", or similar, and do not visit pamprd.ai, use our mobile applications, or otherwise use our Services. If you are using our Services on behalf of a business or legal entity, you may only do so if you have authority to agree to the Terms on behalf of that business or legal entity.

To make these terms a little easier to understand, we capitalize certain terms and capitalizing them means they have a special meaning.

1. Accounts

1.1 Account Registration

To get full access to the Services, User shall create an account (the "Account") by providing a username, a password, and a way to be contacted (email address and/or phone number). To access certain features or communities, User may need to verify his or her Account or add other information to his or her Account, which information is subject to NoMast's Privacy Policy.

1.2 Account Requirements

The password that protects the Account must be strong and NoMast strongly recommends that User only uses that password for the Account and that User enables the two-factor authentication. If User becomes aware of any unauthorized use of his or her password or his or her Account, User shall notify NoMast as promptly as possible. User must not allow access to, or use of, the portions of Services that are only available to Account holders by anyone that does not have an Account.

1.3 Your Account

User is responsible for maintaining the accuracy of his or her contact information associated with the Account. If User is locked out of his or her Account, NoMast will need to contact User at the email or phone number provided by such User. NoMast may not be able to restore the Account if User no longer has access to that email account or phone number. NoMast assumes that any communications received from the Account, or the associated contact information have been made by such User.

1.4 Verification

When you register for an Account and periodically thereafter, your Account may be subject to verification, including but not limited to validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity, your location, and your ability to act on behalf of your business on NoMast. You authorize NoMast, directly or through third parties, to make any inquiries necessary to validate your identity, your location, and confirm your ownership of your business, email address or financial accounts, subject to applicable law. When requested, you must timely provide us with complete information about yourself and your business, which includes providing official government or legal documents, and cooperating with other reasonable requests we make to verify your identity. During verification some Account features may be temporarily limited but will be restored if verification is successfully completed.

1.5 Medical Disclaimer

NoMast is a provider of software and content designed to improve your mood and emotional wellbeing. However, we are not a healthcare or medical device provider, nor should our Services be considered medical care, mental health services or other professional services. Only your physician or other healthcare providers can do that. While there is third party evidence from research that certain conversation techniques implemented in NoMast can assist in the recovery process for a wide array of conditions, NoMast makes no claims, representations or guarantees that the Services provide a therapeutic benefit.

1.6 Emergencies

Use of the Services is not for emergencies. If you think you have a medical or mental health emergency, call 911 or go to the nearest open clinic or emergency room. If you are considering or committing suicide or feel that you are a danger to yourself or others, you must discontinue use of the Services immediately, call 911 or notify appropriate police or emergency medical personnel.

2. NoMast Platform

2.1 Purpose

The NoMast Site is a Platform where Users are able to communicate with an artificial intelligence ("AI")-based companion (the "Platform"). Subject to the Terms of Service, NoMast provides the Services to Users, including hosting and maintaining the NoMast Site.

2.2 Your Relationship with NoMast

NoMast offers a Platform that enables Users to chat with virtual AI companions and send them gifts to further enhance the User's experience.

As part of our constant effort to improve our Services for our customers, we may test or otherwise temporarily offer certain features and beta tools for your use. We will generally flag on the Site or in related customer forums when a particular tool is being tested and how the feature works, but we do not guarantee that the Site, or any of its tools or features, will be available at any given time.

2.3 User Content

By using the Services, your communications directly influence the AI companion's responses. Based on your communications, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. NoMast generally does not review or monitor User Content. You agree that we are not responsible for User Content, or information provided by an AI companion. We cannot always prevent the misuse of our Services, and you agree that we are not responsible for any such misuse.

2.4 Release

NoMast has no liability for any claims, injuries, loss, harm and/or damages arising from and/or in any way related to the interactions or dealings between you and the Platform, and the acts and/or omissions of the Platform, whether online or offline. You acknowledge and agree that, to the maximum extent permitted by the applicable law, YOUR USE AND/OR PROVISION OF THE PLATFORM IS AT YOUR SOLE AND EXCLUSIVE RISK. (Any financial obligations NoMast may have to its users in connection with user conduct are limited to the reimbursement of NoMast fees received for any services used.)

3. Subscriptions

3.1 Your Membership

As a User, you will receive access to content, features, and functions of the Services that are not available to those who are not Users. By agreeing to become a User you opt-in to receive occasional special offers, marketing, survey, and Services-based communication emails. You can easily unsubscribe from NoMast commercial emails by following the opt-out instruction in these emails. NoMast memberships and subscriptions are not transferable and therefore cannot be sold or exchanged or transferred in any way whatsoever.

3.2 Subscription Types

Free Use

A free-of-charge Platform, which gives limited access to the Services. The "Free Use" is aimed at Users who cannot afford any of our purchase-based programs. We reserve the right to deny free use to anyone at any time on our own discretion.

Coins

Users are able to purchase "Coins" which are the Platform currency that allows Users to use Coins to purchase gifts for the AI companion to enhance the User's experience.

The cost and amount of the Coins are available on the Platform dashboard. Payment will be charged to your provided credit card, iTunes or Google Play account, if available, on confirmation of the purchase.

All prices and quantities are subject to change without prior notice at NoMast's sole discretion.

Any subscription program in the Platform is subject to change without prior notice at NoMast's sole discretion.

3.3 Refunds

Please note that if you purchase Coins through the Platform, through the Apple iTunes Store or iPhone application, the sale is final, and we will not provide a refund. Your purchase will be subject to Apple's applicable payment policy, which also may not provide for refunds.

If you purchase a subscription through the Platform (via Stripe, PayPal, or other payment processor), the sale is final and we will not provide a refund, unless otherwise is stated herein or required by applicable law. Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for the purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgement that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund unless the digital content is defective. For users residing in Brazil: applicable law may allow you to withdraw from a contract within seven days from its signing or from the receipt of the service. If your transaction qualifies for a Legal Refund under the applicable law, we will process such refunds upon your request.

4. Cancellation

You may cancel your Membership, if available, at any time by deleting your account in the app. This action is irreversible. As soon as you delete your account, all the data associated with your use of the Services will be removed permanently. Upon your account deletion, cancellation of a Paid Subscription is effective at the end of the applicable billing period. You are not required to purchase Coins and may utilize the "Free Use" at any time without deleting your account. Cancellation is effective at the end of the applicable billing period.

4.1 Cancellation by Us

We may suspend or terminate your use of the Platform as a result of your fraud or breach of any obligation under these Terms. Such termination or suspension may be immediate and without notice.

5. Mobile Services

Some of our Services are available via a mobile device, including (i) the ability to upload content to the Services via a mobile device, (ii) the ability to browse the Services and the Website from a mobile device and (iii) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the "Mobile Services"). To the extent you access the Services through a mobile device, your wireless service carrier's standard charges, data rates, and other fees may apply.

In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that we may communicate with you regarding NoMast and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.

In the event you change or deactivate your mobile telephone number, you agree to promptly update your NoMast account information to ensure that your messages are not sent to the person that acquires your old number.

6. User Conduct

You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials ("Content") that you upload, post, publish or display (hereinafter, "Upload") or email or otherwise use via the Services. The following are examples of the kind of content and/or use that is illegal or prohibited by NoMast. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators and reporting you to the law enforcement authorities.

You agree to not use the Services to:

1. Email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "junk mail," "spam," "chain letters," "pyramid schemes," "contests," "sweepstakes," or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of NoMast, is objectionable or which restricts or inhibits any other person from using or enjoying the Services, or which may expose NoMast or its users to any harm or liability of any type;
2. Interfere with or disrupt the Services, Platform, or servers or networks connected to the Services or Platform, or disobey any requirements, procedures, policies or regulations of networks connected to the Services or Platform;
3. Violate any applicable local, state, national or international law, or any regulations having the force of law;
4. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
5. Solicit personal information from anyone under the age of 18;
6. Harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
7. Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
8. Further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
9. Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Services.

6.1 Special Notice for International Use; Export Controls

Software (defined below) available in connection with the Services and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

6.2 Commercial Use

The Service is for your personal use only. Unless otherwise expressly authorized herein or in the Services, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services, use of the Services, or access to the Services.

6.3 Use of NoMast by Minors

If you are under 18, you are not authorized to use the Services or Platform, with or without registering.

7. Service Warranty Disclaimer

NoMast and its affiliates make no representation or warranty about the products or services, including that the services will be uninterrupted or error-free, and provide the Services (including content and information) on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, NoMast and its affiliates disclaim any implied or statutory warranty, including any implied warranty of title, accuracy of data, non-infringement, merchantability or fitness for a particular purpose, or product liability.

8. Indemnification

You will indemnify, defend, and hold harmless NoMast and our respective directors, officers, employees, representatives, and agents (each an "Indemnified Party") for any and all claims, damages, liabilities, costs, losses, and expenses (including attorneys' fees) arising from or relating to any claim, suit, proceeding, demand, or action brought by you or a third party or other User against an Indemnified Party ("Indemnified Claims") and any and all claims, damages, liabilities, costs, losses, and expenses (including reasonable attorneys' fees and all related costs and expenses) arising from or relating to any claim, suit, proceeding, demand, or action brought by an Indemnified Party against you or a third party or other User ("Indemnified Liabilities") relating to or arising out of: (a) your or your agents' use of the Services, including any payment obligations or default (described in Section 3) incurred through use of the Services; (b) any Work Product or User Content related to your use of the Services; (c) your or your agents' failure to comply with the Terms of Service; (d) you or your agents' failure to comply with applicable law; (e) negligence, willful misconduct, or fraud by you or your agents; and (f) you or your agents' violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights. For purposes of this Section 8, your agents include any person who has apparent authority to access or use your account demonstrated by using your username and password.

9. Limited Liability

NoMast is not liable, and you agree not to hold us responsible, for any damages or losses arising out of or in connection with the Terms of Service, including, but not limited to: (i) your use of or your inability to use our Site or Site Services; (ii) delays or disruptions in our Site or Site Services; (iii) viruses, spyware, malware, trojan horses, or other malicious software obtained by accessing, or linking to, our Site or Site Services; (iv) glitches, bugs, errors, or inaccuracies of any kind in our Site or Site Services; (v) damage to your hardware device from the use of the Site or Site Services; (vi) the content, actions, or inactions of third parties' use of the Site or Site Services; (vii) or a suspension or other action taken with respect to your Account.

Additionally, in no event will NoMast, our affiliates, our licensors, or our third-party service providers be liable for any special, consequential, incidental, punitive, exemplary, or indirect costs or damages, including, but not limited to, litigation costs, installation and removal costs, or loss of data, production, profit, or business opportunities. The liability of NoMast, our affiliates, our licensors, and our third-party service providers to any User for any claim arising out of or in connection with this Agreement or the other Terms of Service will not exceed the amount paid by the User to NoMast.

These limitations will apply to any liability, arising from any cause of action whatsoever arising out of or in connection with this Agreement or the other Terms of Service, whether in contract, tort (including negligence), strict liability, or otherwise, even if NoMast has been advised of the possibility of such costs or damages and even if the limited remedies provided herein fail of their essential purpose. Some states and jurisdictions do not allow for all of the foregoing exclusions and limitations, so to that extent, some or all of these limitations and exclusions may not apply to you.

10. Agreement Term; Termination

10.1 Term

The term of this Agreement shall continue until otherwise terminated in accordance with section 10.2.

10.2 Termination

Unless both you and NoMast expressly agree otherwise in writing, either of us may terminate this Agreement in our sole discretion at any time, without explanation, upon written notice to the other, which will result in the termination of the other Terms of Service as well, except as otherwise provided in this Agreement. You may provide written notice to contact@pamprd.ai. In the event you properly terminate this Agreement, your right to use the Services is automatically revoked, and your Account will be closed.

10.3 Survival

After this Agreement terminates, the terms of this Agreement and the other Terms of Service that expressly or by their nature contemplate performance after this Agreement terminates or expires will survive and continue in full force and effect. For example, the provisions related to arbitration, audits, intellectual property, non-circumvention, indemnification, fees, reimbursements, and limitations of liability each contemplate performance or observance after this Agreement terminates. The termination of this Agreement for any reason will not release you or NoMast from any obligations incurred prior to termination of this Agreement or other parts of the Terms of Service or that may accrue related to any act or omission prior to such termination.

11. Disputes and Resolutions

11.1 Process; Arbitration

If a dispute arises between you and NoMast or our Affiliates, our goal is to resolve the dispute quickly and cost-effectively. Accordingly, you, NoMast, and our Affiliates agree to resolve any and all claims, disputes, or controversies that arise out of or relate to this Agreement, the other Terms of Service, your relationship with NoMast (including without limitation any claimed employment with NoMast or one of our Affiliates or successors), the termination of your relationship with NoMast, or the Services (each a "Claim" and collectively, "Claims") through binding arbitration on an individual basis in accordance with this Section 11 (sometimes referred to as the "Arbitration Provision").

Claims that may not be subject to predispute arbitration agreement as provided by the Dodd-Frank Wall Street Reform and Consumer Protection Act (Public Law 111-203), Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (Public Law 117-90), or by generally applicable law are excluded from the coverage of this Arbitration Provision.

By agreeing to arbitrate disputes under this Agreement, THE PARTIES ARE EXPRESSLY GIVING UP ANY AND ALL RIGHTS TO A JURY TRIAL OR COURT TRIAL BEFORE A JUDGE. The parties instead elect to have Claims resolved by arbitration. The arbitrator's decision shall be final and binding on the parties, subject to review on the grounds set forth in the Federal Arbitration Act ("FAA").

11.2 Choice of Law

This Agreement, the Site Terms of Use, the other Terms of Service, and any Claim will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. However, notwithstanding the foregoing sentence, this Arbitration Provision is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.).

11.3 Alternative Dispute Resolution

Before serving a demand for arbitration of a Claim, you and NoMast agree to first notify each other of the Claim. You agree to notify NoMast of the Claim by email to contact@pamprd.ai, and NoMast agrees to provide to you a notice at your email address on file (in each case, a "Notice"). You and NoMast then will seek informal voluntary resolution of the Claim. Any Notice must include pertinent account information, a brief description of the Claim, and contact information, so that you or NoMast, as applicable, may evaluate the Claim and attempt to informally resolve it. Both you and NoMast will have 60 days from the date of the receipt of the Notice to informally resolve the other party's Claim and avoid the need for further action.

11.4 Binding Arbitration; Class Action/Jury Trial Waiver

This Arbitration Provision applies to all Users located in or who reside in the United States and its territories. In the unlikely event the parties are unable to resolve a Claim within 60 days of the receipt of the applicable Notice, you, NoMast, and our Affiliates agree to resolve the Claim by final and binding individual arbitration before an arbitrator from JAMS, instead of a court or jury.

11.5 Scope of Arbitration Agreement and Conduct of Arbitration

This Arbitration Provision applies to any Claim the parties may have, whether based on past, prevent, or future events, and includes all claims and disputes that arose between the parties before the effective date of this Agreement, and survives after your relationship with NoMast ends. For the avoidance of doubt, Claims covered by this Arbitration Provision include, but are not limited to, all claims, disputes or controversies arising out of or relating to this Agreement and the Terms of Service. This Arbitration Provision is intended to apply to the resolution of disputes that otherwise would be resolved in a court of law or before a forum other than arbitration. If for any reason JAMS will not administer the arbitration, either party may apply to a court of competent jurisdiction with authority over the location where the arbitration will be conducted for appointment of a neutral arbitrator.

Except as otherwise provided in this Agreement, arbitration will be conducted in Contra New York, New York in accordance with the JAMS Comprehensive Arbitration Rules and Procedures' Optional Expedited Arbitration Procedures then in effect. Arbitration of disputes brought by a User that allege a violation of a consumer protection statute also will be subject to the JAMS Consumer Arbitration Minimum Standards, and such arbitrations will be conducted in the same state and within 25 miles of where the User is located.

11.6 Class and Collective Waiver

Private attorney general representative actions under the New York Labor Code are not arbitrable, not within the scope of this Arbitration Provision and may be maintained in a court of law. However, this Arbitration Provision affects your ability to participate in class or collective actions. Both you and NoMast agree to bring any dispute in arbitration on an individual basis only, and not on a class or collective basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class or collective action, or as a member in any such class or collective proceeding ("Class Action Waiver").

12. Intellectual Property

12.1 Service Content, Software, and Trademarks

You acknowledge and agree that the Services may contain content or features ("Service Content") that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by NoMast, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Services.

The Platform, Website, and NoMast name and logos are trademarks and service marks of NoMast (collectively the "NoMast Trademarks"). Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to NoMast. Nothing in these Terms of Service or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of NoMast Trademarks displayed on the Services, without our prior written permission in each instance. All goodwill generated from the use of NoMast Trademarks will inure to our exclusive benefit.

12.2 User Content Transmitted Through Services

With respect to the content or other materials you upload through the Services or share with other users or recipients (collectively, "User Content"), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein. By uploading any User Content you hereby grant and will grant NoMast and its affiliated companies a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content in connection with the operation of the Services or the promotion, advertising or marketing thereof in any form, medium or technology now known or later developed.

12.3 Copyright Complaints

NoMast respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify NoMast of your infringement claim in accordance with the procedure set forth below.

We will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to NoMast's Copyright Agent at copyright@replika.ai (Subject line: "DMCA Takedown Request"). You may also contact us by mail at:

13. Miscellaneous Terms

13.1 Entire Agreement

This Agreement, together with the other Terms of Service, is the only agreement between you and us regarding the Services and supersedes all prior agreements for the Services and supersedes any prior agreements between us for actions occurring after the effective date of this Agreement.

13.2 Modifications

We may modify these terms and will provide you with reasonable advance notice of substantial changes. Subject to the conditions set forth herein, NoMast may amend this Agreement and any of the other agreements that comprise the Terms of Service at any time by posting a revised version on the Site.

13.3 Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. The Site is controlled and operated from our facilities in the United States.

14. Your Privacy

At NoMast, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

Contact Information

Questions? Concerns? Suggestions? Please contact us at contact@pamprd.ai to report any violations of these Terms of Service or to ask us any questions regarding these Terms of Service or our Services.